[C38] I am trying to join the Catalina 38 site, have paid (twice by mistake) still can't log on

David Epstein davidepstein at earthlink.net
Wed Jan 27 13:34:02 EST 2016


Garth,

I think a little context is in order here.   The C38 association is a 
small organization, made up mostly of people who own (or have owned) 
C38s and want to be in relationship with other C38 owners.   Everyone 
who is has a role in the association is a volunteer, and in most 
cases are amateurs in the areas they are contributing.   No one makes 
any money from the association or any of its activities, in fact, 
members and leaders often make expense contributions in addition to 
paying their dues.   Not to mention that most, if not all, have jobs, 
families and boats to maintain.

Charles has been donating his time and efforts for a number of years, 
again for no personal or financial gain.  Yes, there have been issues 
with the web site and the listserve from time to time, but he always 
does his best to address them as timely as he can.  Overall, I would 
say he has done a very good job, and has had a great attitude, 
despite his having volunteered in many ways, and with few thanks.

The dues that are paid are not for the web site, list serve or any 
specific benefit, but rather are a way for the members to share in 
the hard costs that are necessities of the organization.

The association and its members have been invaluable to many of us in 
a number of ways.   The ability to connect with other owners to ask 
questions about repairs, modifications, parts, rigging and even best 
sailing or racing practices is priceless.  The archived postings 
allow members to research information and tips in minutes, finding 
answers that are specific to C38 boats.  The C38 literature, manuals 
and documentation on the web site is great.  It is not uncommon for 
members to send parts and equipment to each other, or even to get 
together to help each other out.   We have facilitated regattas and 
cruises in many places across the country over the years.  Members 
have sailed with each other and/or helped each other to improve their 
sailing and racing abilities.

I would suggest that instead of being critical of the technology, our 
association and/or our volunteers' prowess, perhaps you might 
consider how you can be an active participant in the community and 
how specifically you can help out.  If you have expertise in better 
member communication technologies, why not offer to make that 
contribution.  I am sure that Charles and the other members would 
appreciate any help and improvements you can contribute.

Sorry for the long winded message, but I think it is important for 
all of us to have some perspective on the association, its 
volunteers, and their selfless contributions to all of us.   And I, 
for one, would like to thank Charles and the others who now serve, or 
have been of service in the past.

Regards,


David Epstein
Marina del Rey, CA



At 08:15 AM 1/27/2016, Garth Birdsey wrote:

>Hello all,
>
>
>   I was never able to open this attachment, never had access to the 
> website OR the past listserve discussions.  All I could ever see 
> was the active comments.
>
>
>    All I did was ask for a refund, that does NOT make be the bad 
> guy.  I didn't mean to make my comments about the website 
> public.  I made the incorrect assumption that Chuck's email 
> conversation with me was only between he and I.   Although I regret 
> making my comments about the management of the site and listserve 
> public I will stand by those statements!
>
>
>   If you are satisfied using listserve more power to you.  Do you 
> realize how antiquated this method of communication is in today's 
> electronic world?
>
>
><https://www.govdelivery.com/blog/email-communication/4-reasons-to-ditch-your-listserv/>https://www.govdelivery.com/blog/email-communication/4-reasons-to-ditch-your-listserv/
>
>
><https://www.govdelivery.com/blog/email-communication/4-reasons-to-ditch-your-listserv/>
>[]
>
><https://www.govdelivery.com/blog/email-communication/4-reasons-to-ditch-your-listserv/>4 
>Reasons to Ditch Your Listserv - GovDelivery
>www.govdelivery.com
>4 Reasons to Ditch Your Listserv. 2014/04/21 ; by Kelsey Lund; 
>Communicating important information to stakeholders is a huge 
>responsibility for public sector ...
>
>
>Garth
>
>
>
>----------
>From: Listserve <listserve-bounces at catalina38.org> on behalf of Greg 
>S. Hart <ghart at follysbestrentals.com>
>Sent: Wednesday, January 27, 2016 8:19 AM
>To: 'Catalina 38 Listserve'
>Subject: Re: [C38] I am trying to join the Catalina 38 site, have 
>paid (twice by mistake) still can't log on
>
>
>Charles,
>
>
>
>Thank you for trying to reasonably explain the situation and for 
>volunteering your time.
>
>
>
>Patrick I could not agree more.
>
>
>
>Greg S. Hart
>
>S/V Folly's Best
>
>Charleston SC
>
>
>
>From: Patrick [mailto:1derful at comcast.net]
>Sent: Wednesday, January 27, 2016 12:54 AM
>To: Catalina 38 Listserve <listserve at catalina38.org>
>Subject: Re: [C38] I am trying to join the Catalina 38 site, have 
>paid (twice by mistake) still can't log on
>
>
>
>Sounds like a guy we can do without
>
>Patrick
>
>Sent from my iPhone
>
>
>On Jan 26, 2016, at 5:21 PM, Garth Birdsey 
><<mailto:garthbirdsey at hotmail.com>garthbirdsey at hotmail.com> wrote:
>
>Hello Charles,
>
>
>
>   I have never been able to access the website.  The have been 
> unable to open a search on the listserve and the information that I 
> am seeing is only of a generic nature.   I have been on many owners 
> websites and organizations and I can tell you that the 
> <http://catalina38.org>Catalina38.org is by far the most poorly run 
> site I have ever seen.
>
>
>
>I have escalated both of my payments through Paypal to a dispute 
>status and have asked for a refund for both payments.
>
>
>
>Thank you,
>
>
>
>Garth
>
>
>
>----------
>From: Listserve 
><<mailto:listserve-bounces at catalina38.org>listserve-bounces at catalina38.org> 
>on behalf of Charles Finn <<mailto:Charles at finn.ws>Charles at finn.ws>
>Sent: Tuesday, January 26, 2016 1:20 PM
>To: Catalina 38 Listserve; Cat 38, Robert
>Subject: Re: [C38] I am trying to join the Catalina 38 site, have 
>paid (twice by mistake) still can't log on
>
>
>
>Garth,
>I am a bit confused.  I got you into the listserve and I know you 
>were sent a login password.....  And I sent an email to our 
>Treasurer to have him send you a check (as promised) for your 
>mistake regarding double paying of dues.....  But, you then sent a 
>message to the listserve (a member only benefit) that you could not 
>log in  AND you sent Paypal a  notice that you have a dispute and 
>have escalated it to a claim.
>Please clarify what you are doing here.  If your intention is to 
>leave the Association we will be happy to remove you from the 
>listserve, send the check I promised and erase what you are 
>contesting.  This has never happened before and as I told you on the 
>phone, we are all volunteers who give our time to the organization 
>and respond as best we can.  If your expectations for service 
>diffesr from what we are willing to provide, we certainly don't want 
>to keep an unhappy member.
>Regards,
>cf
>
>On 1/24/2016 7:15 AM, Garth Birdsey wrote:
>
>Please help me get logged on.
>
>
>
>Garth Birdsey
>
>
>
>
>
>
>_______________________________________________
>Listserve mailing list
><mailto:Listserve at catalina38.org>Listserve at catalina38.org
>http://catalina38.org/mailman/listinfo/listserve_catalina38.org
>
>
>_______________________________________________
>Listserve mailing list
><mailto:Listserve at catalina38.org>Listserve at catalina38.org
>http://catalina38.org/mailman/listinfo/listserve_catalina38.org
>
>_______________________________________________
>Listserve mailing list
>Listserve at catalina38.org
>http://catalina38.org/mailman/listinfo/listserve_catalina38.org

David Epstein
Audio Video Consultation & Services
Phone: 310.308.3083
Mail to: 3826 Grand View Blvd. #66336, Los Angeles, CA 90066
Ship to: 11671 National Boulevard, Los Angeles, CA 90064

DavidEpstein at earthlink.net
Board Member, CTA TechHome Division
www.cta.tech (formally CEA)  
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